
- Victoria Hall delivers the principles of person-centred care, where we see each resident as an individual, rather than focusing on their illness or on the abilities they may have lost.
- We concentrate on our resident’s unique qualities, abilities, interests, preferences and needs.
- The care staff are trained in delivering cognitive stimulation therapy with music and reminiscence exercises being the main tools used.
- We adopt positive (non-restrictive) interventions as the preferred method of providing support to our residents experiencing behavioural disturbances.
- Staff are trained to strive to preserve and maintain the dignity, individuality and privacy of all residents within a warm and sympathetic atmosphere.
- The design and the environmental layout of Victoria Hall provides good signage with orientating and “cueing” features such as well-lit areas, clearly marked entrances to day rooms, familiar features, an inviting and homely style.
- The home is equipped with a sensory room and a sensory garden. Both of which allow residents to:
- Relax
- Improve memory association and recall
- Promote communication and interaction
- Lower anxiety and thereby reduce reliance on medication.